A AIO Communication Suite Unified inbox, campaigns, and customer messaging in one workspace.
Marketplace

Available apps for growth, service, analytics, operations, and white-label scale

Demonstrate how the platform can start with the core system and expand into optional apps as buyers mature their go-to-market, reporting, and support motion.

Business

17 apps
Business
Support Desk Pro

Queue analytics, SLA posture, escalation rules, CSAT, and service operations.

Surface: Shared Inboxes Availability: Support Pro add-on
Business 16.18.40
Sales Workspace

Pipelines, account scoring, follow-up cadences, quote posture, and account-owner workflows.

Surface: Sales Workspace Availability: Included with Starter+
Business 16.19.10
Analytics Studio

Dashboard builder, report packs, export center, KPI cards, and tenant health reporting.

Surface: Analytics Studio Availability: Premium reporting add-on
Business
Knowledge Base

Public Help Center, docs, and customer-facing knowledge content.

Surface: Knowledge Base Pro Availability: Support add-on
Business
Certification Center

Create LMS courses with lessons, enrollments, auto-graded tests, and printable certificates.

Surface: Certification Center Availability: Training add-on
Business
Sign Center

Turn PDF and Word files into fillable signature packets that can be sent to customers and stored on their account.

Surface: Sign Center Availability: Growth add-on
Business 16.26.27
Document Signing

Upload PDFs or Word docs, configure fillable fields, send signing requests, and store signed packets on customer records.

Surface: Document Signing Availability: Operations add-on
Business 16.26.27
Document Signing Studio

Upload Word and PDF packets, define fillable fields, send secure signature links, and store executed copies on customer records.

Surface: Document Signing Studio Availability: E-sign add-on
Business 18.30
Forms & Intake Studio

Drag-and-drop intake forms, CRM mapping, and workflow routing.

Surface: Forms Availability: Growth add-on
Business 18.00
Scheduling & Meetings

Booking links, round-robin routing, reminders, and meeting types.

Surface: Scheduling & Meetings Availability: Growth add-on
Business 16.22.60
Customer Success Hub

Onboarding, health posture, renewals, playbooks, and portfolio visibility for success teams.

Surface: Customer Success Hub Availability: Customer success add-on
Business 16.20.20
Omni-Channel Messaging

Web chat, WhatsApp, RCS, Messenger routing, bot handoffs, and unified channel posture.

Surface: Omni-Channel Messaging Availability: Communications add-on
Business 16.26.27
Document Sign Studio

Upload PDF and DOCX templates, define fillable fields, send signature requests, and store signed packets on customer accounts.

Surface: Document Sign Studio Availability: Digital forms and signatures add-on
Business 16.25.50
Voice & Call Center

Voicemail template management, ringless delivery gating, machine-end detection controls, and compliant outbound voice operations.

Surface: Voice & Call Center Availability: Voicemail and ringless delivery add-on
Business 16.22.00
Academy / LMS

Customer onboarding academies, gated lessons, cohorts, and learning operations.

Surface: Academy / LMS Availability: Education add-on
Business 16.22.10
Community Portal

Moderated customer spaces, private groups, and community engagement controls.

Surface: Community Portal Availability: Community add-on
Business 16.24.20
Customer Lifecycle Intelligence

Lifecycle scoring, renewal watch, churn posture, expansion signals, and portfolio intelligence across customer journeys.

Surface: Customer Lifecycle Intelligence Availability: Customer intelligence add-on

Growth

13 apps
Growth 16.19.00
Revenue Lab

Plan builder, add-ons, coupons, trials, grace periods, and dunning controls.

Surface: Revenue Lab Availability: Revenue operations add-on
Growth
Campaign Studio

Template design, launch controls, and reporting workflows.

Surface: Campaign Studio Availability: Growth add-on
Growth 16.22.50
Demo Booking Pro

Dedicated demo-request routing, public walkthrough capture, and owner coverage posture.

Surface: Demo Booking Pro Availability: Growth add-on
Growth 16.22.40
SEO + Content Analytics Pro

SEO posture, schema controls, and redirect operations.

Surface: SEO Studio Availability: Growth add-on
Growth 17.20
Revenue Lab

Plan builder, seat packs, add-ons, entitlements, and dunning controls.

Surface: Billing & SaaS Availability: Revenue add-on
Growth 16.21.00
Theme Studio

Theme presets, typography controls, section libraries, and multi-brand website design posture.

Surface: Theme Studio Availability: Design system add-on
Growth 16.21.10
Media Studio

Asset folders, focal points, WebP posture, CDN-ready assets, and media operations.

Surface: Media Studio Availability: Design and media add-on
Growth 16.21.20
Editorial Workflow

Approvals, scheduled publishing, author roles, editorial calendar, and revision operations.

Surface: Editorial Workflow Availability: CMS operations add-on
Growth 16.21.30
CMS Experience Suite

Templates, mega menus, dynamic blocks, localization, redirects, and headless CMS posture.

Surface: CMS Experience Suite Availability: Enterprise CMS add-on
Growth 16.22.20
Lead Capture Suite

Unified website lead capture, source cards, scored submissions, embeds, and routing posture.

Surface: Lead Capture Suite Availability: Growth conversion add-on
Growth 16.22.30
Referral & Affiliate Center

Partner programs, attributed leads, commissions, payout posture, and referral growth operations.

Surface: Referral & Affiliate Center Availability: Revenue expansion add-on
Growth 16.24.50
Search Intelligence Pro

Coverage maps, zero-result queues, semantic posture controls, and remediation actions for search-driven growth and support operations.

Surface: Search Intelligence Pro Availability: Search intelligence add-on
Growth 16.24.40
Search Intent Automation

Intent buckets, routing rules, trend watch, and search-to-workflow handoffs for growth and support operations.

Surface: Search Intent Automation Availability: Search automation add-on

Platform

15 apps
Platform
Automation Center

Workflows, follow-up rules, and operations logic.

Surface: Automation Marketplace Availability: Growth add-on
Platform
Analytics Studio

Operational reporting, usage snapshots, and future dashboard builders.

Surface: Control Center Availability: Growth add-on
Platform 16.20.00
Developer Hub Pro

API keys, outbound webhooks, rate limits, sample integrations, and SDK docs.

Surface: Developer Hub Pro Availability: Developer add-on
Platform 17.20
Observability Center

Queue health, webhook replay, billing processing, and release signals.

Surface: Control Center Availability: Platform add-on
Platform 17.20
Automation Marketplace

Prebuilt workflow packs, department templates, import/export, and one-click automation installs.

Surface: Automation Center Availability: Growth add-on
Platform 16.25.70
Production Hardening Suite

Permissions posture, module visibility, notification center, queue/webhook posture, and release health controls.

Surface: Production Hardening Suite Availability: Platform hardening add-on
Platform 16.24.60
Customer Data Platform

Unified profiles, source connectors, identity rules, segmentation, and profile governance across growth, sales, and support.

Surface: Customer Data Platform Availability: Data foundation add-on
Platform 16.24.80
Data Activation Studio

Audience activation, destination routing, export posture, enrichment backlog, and campaign handoffs across growth, revenue, and success.

Surface: Data Activation Studio Availability: Activation and routing add-on
Platform 16.24.70
AI Assistants & Copilot Hub

Assistant catalogs, prompt packs, safety rails, workflow handoffs, and guided copilots across sales, support, content, and admin work.

Surface: AI Assistants & Copilot Hub Availability: AI operations add-on
Platform 16.24.90
AI Workflows & Agent Actions

Governed AI action packs, workflow-triggered actions, escalation controls, and human checkpoints across sales, support, lifecycle, and content operations.

Surface: AI Workflows & Agent Actions Availability: AI workflow actions add-on
Platform 16.25.00
Agent Knowledge Graph

Entities, relationships, source linking, graph retrieval posture, and governed knowledge context for AI and journeys.

Surface: Agent Knowledge Graph Availability: Knowledge intelligence add-on
Platform 16.25.10
Journey Orchestration Studio

Lifecycle journey maps, checkpoint operations, stage controls, and cross-channel orchestration posture.

Surface: Journey Orchestration Studio Availability: Journey orchestration add-on
Platform 16.25.20
Marketplace Billing & Dependency Manager

Addon monetization, dependency validation, compatibility signals, and settlement posture for the marketplace.

Surface: Marketplace Billing & Dependency Manager Availability: Marketplace monetization add-on
Platform 16.24.10
Autonomous Ops Center

Unified operations dashboard for queues, workers, billing, providers, runbooks, and remediation tasks.

Surface: Autonomous Ops Center Availability: Enterprise ops add-on
Platform 16.24.30
Marketplace Revenue Sharing & Partner Settlements

Revenue-share rules, partner settlements, payout summaries, and reconciliation controls for marketplace monetization.

Surface: Marketplace Revenue Sharing & Partner Settlements Availability: Marketplace monetization add-on

Core

1 apps
Core
Search & Filter Center

Fast universal search and filtered navigation across the workspace.

Surface: Universal Search Availability: Included

Enterprise

8 apps
Enterprise
White Label Suite

Tenant-aware branding and white-label controls for SaaS workspaces.

Surface: Workspace Availability: White-label add-on
Enterprise
Priority Support Console

Platform support context and higher-touch operator workflows.

Surface: Super Admin Availability: Enterprise
Enterprise
Partner / Reseller Portal

Partner-facing workspace oversight, leads, and commercial posture.

Surface: Super Admin Availability: Enterprise add-on
Enterprise 16.22.70
Workflow Approvals & Governance

Approval queues, governance policy rules, and auditable workflow posture for launches and publishing.

Surface: Workflow Governance Availability: Enterprise governance add-on
Enterprise 17.20
Security Center

Sessions, device posture, IP allowlists, and maintenance controls.

Surface: Security Center Availability: Enterprise add-on
Enterprise 17.20
Identity & Access Pack

SSO, delegated admin, role bundles, and approval flows.

Surface: Users & Access Availability: Enterprise add-on
Enterprise 16.20.40
Partner / Reseller Portal

Reseller programs, managed tenants, commissions, and white-label channel controls.

Surface: Partner / Reseller Portal Availability: Partner add-on
Enterprise 16.25.60
QA, Coaching & Compliance Center

Voice QA scorecards, coaching queues, compliance reviews, recording sampling, and outbound voice governance controls.

Surface: QA, Coaching & Compliance Center Availability: Voice governance and QA add-on